Privacy Policy

Introduction

At Superpood, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our store, create an account, or place an order.

By using our website and services, you agree to the collection and use of information in accordance with this policy. We will notify you of any changes to this Privacy Policy by updating the "Last updated" date at the top of this page.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details and billing information (processed securely through our payment processors)
• Order Information: Purchase history, order details, and preferences
• Technical Information: IP address, browser type, device information, and usage data
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to how we handle personal information, we will notify you via email and/or a prominent notice on our website where required by law.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights regarding your personal information, please contact us:

• Address: Sheung Wan, Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong Island, Hong Kong